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FAQs

The order has been paid. When is my wallet going to be recharged?

The transfer of funds to your wallet is performed almost immediately. If it did not happen (within 20 minutes), check the status of your application in section “Exchange transactions” of your account. If there are no errors, please, contact the support service in the section “Online assistance”.

Is it possible to cancel an application?

A completed application is nonreversible. That means that by this application your funds are nonrefundable. If the application is paid but not completed, you have a possibility to return your money (less transfer commission fees charged) by e-mailing the support service from section “Online assistance”

Is it possible to pay directly from the wallet?

Absolutely not. You can do it only through the application on the website. Direct payments will be returned less transfer commission fees charged What are the commission fees? The commission fees are already included into the exchange and are reflected on the step of creating an application, as well as fees for transfer of payment system.

I entered the wrong wallet number for receiving funds. What should I do?

Unfortunately, you cannot cancel confirmed payments. If the wallet number is incorrect, in this case, the payment will not be received. Thus, you have to contact us, and we are going to return you the payment less transfer commission fees charged

Service Comments
2022-09-21skotnikov-danil1

Thanks. Awesome!!

2022-09-08warnetmagic

Thank

2022-09-06abo12

YOU ARE THE BEST BEST

2022-08-23manuel_f_s_m_100

Demasiado rápido ... Ustedes si son profesionales

2022-08-19232323mama

Спасибо, меняла несколько раз usdt на btc, очень быстро

2022-08-17julien_arnoux_74

Super rate, always quick and efficient! And many transfert option. Just Perfect

2022-08-16pietro_nocca

Sempre veloci e precisi!

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